General Terms and Conditions for Mattalnet Grupp Oü.

1. General

1.1 The following general terms and conditions (GTC) apply to all contracts that a customer (hereinafter "the customer") concludes with Mattalnet Grupp Oü, Tuukri Tn 19 - 315, 10152 Tallinn, Estonia (hereinafter "Mattalnet" or "we" ) in relation to the IT support services offered on the website

1.2 These GTC apply exclusively. Conditions of the customer that conflict with or deviate from these General Terms and Conditions will not be recognized unless Mattalnet expressly agrees to their validity in writing.

2. Conclusion of contract

2.1 The services presented on the website do not represent a legally binding offer, but rather an invitation to place an order.

2.2 The contract is concluded when Mattalnet confirms in writing acceptance of the customer's order.

3. Services

3.1 Mattalnet provides IT support and IT services as described on the website

3.2 Mattalnet strives to provide the services as quickly as possible, but does not guarantee a specific processing time.

4. Prices and Payment

4.1 Prices are exclusive of VAT, unless otherwise stated.

4.2 Payment is made after invoicing and is to be made within the payment period specified on the invoice.

5. Liability and Warranty

5.1 Mattalnet is not liable for any damage caused by improper use of the delivered services by the customer.

5.2 Mattalnet does not guarantee the constant availability of the services described on the website

6. Privacy

6.1 Mattalnet observes the statutory provisions when collecting, processing and using personal data. For more information, see our privacy policy at

7. Final Provisions

7.1 The law of the Republic of Estonia applies. Place of jurisdiction is Tallinn, Estonia.

7.2 Should individual provisions of these General Terms and Conditions be ineffective or affected, the validity of the remaining provisions will not expire.

Mattalnet Group Oü

Tuukri Tn 19 - 315, 10152 Tallinn

Telephone: +372.588.99.019


Registration code 14744075

EORI 14744075

VAT EE102519059